

The visitor economy is one of the sub-region’s most significant sectors, but it is also one of the most competitive regionally. To stay ahead, we can’t rely on assumptions or short-term fixes.
We need hard evidence to guide investment, measure progress and to anticipate trends. That’s why research sits at the heart of everything we do.
We gather information from a wide range of sources: STEAM data tracks visitor numbers, spend and jobs supported; accommodation surveys monitor occupancy; and attraction performance gives us real-time feedback on how the market is behaving.
Along with segmentation models and data from VisitEngland we share intelligence with partners, fed into strategy, and develop trends and insight.